top of page

BUSINESS OPERATIONS ADMINISTRATOR

Salary: £17,000pa
Type: Permanent
Location: Wimbledon
 

 

Are you an excellent communicator with the dedication to provide first class customer service? Our client, a premium insurance provider, are looking for a Business Operations Administrator to join their team at their stunning Wimbledon offices.

 

The Role:

 

  • Responding to all inbound electronic traffic (web, i-mails and emails).

  • Managing bespoke Broker processes.

  • Participating in testing new system changes as and when required.

  • Review available systems and or relevant data sources to establish the nature and substance of complaints received, evaluate customer detriment, and make fair and reasoned decisions in a timely manner.

  • Be a driver of an inclusive and engaging work environment.

  • Processing inbound documentation; new, amended and reset-up loans.

  • Be a team player and participate in employee recognition programs

  • From time to time carry out any other duties that may be required

 

Requirements:

 

  • College level applicant desirable or background in Operations with vocational qualifications.

  • Excellent communication and customer service skills.

  • Excellent written, verbal and interpersonal skills to effectively deal with the customer base.

  • Excellent time management skills.

  • Team member goal orientated and passionate about their work.

  • Strong PC skills including the ability to troubleshoot common problems and navigate the internet/intranet.

 

Hours are Monday to Friday, 9am- 5:30pm with one hour for lunch (37.5 hours per week). There is a 6 month probation period with a bonus opportunity of £900 per quarter, commencing 3 months after start date.

bottom of page